• Consumers

  • Producers/Agents

  • Companies

File A Complaint

Before you file a request for assistance with the Alabama Department of Insurance, you should first contact the insurance company or producer in an effort to resolve the issue(s). If you do not receive a satisfactory response, then fill in the Online Consumer Complaint Form.

The Online Complaint Form link has been temporarily deactivated. Service for Online Complaint submissions should be available again on Thursday, December 14, 2017. If filing a complaint issue with the DOI in the meantime, please call the Alabama Insurance Department at 334-241-4141 or email complaint issue to consumerservices@insurance.alabama.gov.

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Alabama Department of Insurance
P O Box 303351
Montgomery, AL 36130-3351

334-241-4141     8:00 am – 5:00 pm
334-240-4431     AFTER HOURS