Those who have evacuated Hurricane Katrina-stricken areas and found themselves in Alabama can call the Alabama Department of Insurance if they have questions regarding their insurance policies and how to file claims, Commissioner Walter A. Bell said.
The Department can be contacted at 800-433-3966 or 334-269-3550 for general insurance-related questions. If you are able to get online, the Department’s web site is located at http://www.aldoi.gov/. Under the “Hurricane Claims Info,” there is a list of dozens of insurance companies’ claims hotlines. 
For those who desire to contact their home state’s Insurance Departments, here are the numbers.
 Louisiana Department of Insurance  225-342-5900
 Mississippi Department of Insurance 601-359-2453; or a special out-of-state toll free number for Mississippians who are located in Alabama or other states -- 866-856-1982 (good only through Oct. 6).
“We are delighted to provide this service to our friends and neighbors from Louisiana and Mississippi,” Commissioner Bell said. “We will provide Louisiana and Mississippi resident all the help we can muster.”
Here is a list of insurance companies’ claims hotlines collected by the Alabama Department of Insurance:
National Flood Program
770-396-9117 or 800-638-6620
Major Insurance Claims Hotlines
ACE USA 800 433-0385 
ACE USA/INAMAR Marine claims 800 234-7354 
Acuity 800-242-7666 
Alabama Municipal Insurance Corporation 866-239-AMIC 
Alfa Insurance Group 888-964-2532 
Allmerica 800-628-0250 
Allstate 800-54-STORM (800-547-8676) 
America First Insurance  800-561-0178
American Bankers Insurance Company 800-245-1505
American Federation Insurance Company 800-527-3907
American International Group 800-433-8880 (auto & home)
American Modern  800-375-2075
American National Property & Casualty Company & Affiliates 800-333-2861 
American Reliable Insurance Company 800-245-1505
American Skyline Insurance Company 888-298-5224 
American States Insurance Company 888-557-5010 
American Strategic Insurance 866-ASI-LOSS (274-5677) 
American Superior Insurance 954-577-2202 
Arch Insurance 800-817-3252 
Argus Fire & Casualty Company 954-331-4722 
Armed Forces Insurance Exchange 800-828-7736 
Atlantic Mutual Insurance Company 800-945-7461 
Atlantic Preferred Insurance Company 800-673-4952
Avemco 800-874-9124
AXA Re Property and Casualty 800-216-3711 
Bankers Insurance Company 800-765-9700 
Bankers Security Insurance Company 800-765-9700
Bituminous 800-678-3104 
Bristol West Insurance Group 800-BRISTOL 
Capital Preferred 800-734-4749 or 888-388-2742 
Catawba Insurance 800-711-9386 
Century Surety Insurance Company 800-850-0422 
CHUBB Insurance Group 800-252-4670 
Church Mutual Insurance 800-554-2642 
Cincinnati Insurance Company  877-242-2544 
Citizens Property Insurance Corp. 866-411-2742 
Clarendon National Insurance Company 800-216-3711
Clarendon Select Insurance Company 800-509-1592 
CNA 877-733-4250 
Colony Insurance Company 800-577-6614 ext. 1715 
Companion Property & Casualty 800-649-2948 
Cotton States Mutual Group 800-282-6536 
CUNA Mutual 800-637-2676 
Cypress 888-352-9773
Drive Insurance 800-925-2886 
EMC Insurance Companies 800-910-4988 
Encompass Insurance Company 800-588-7400 
Erie Insurance Group 800-367-3743 
Farmers 800-435-7764 
FCCI (first report of injury) 800-226-3224 
Federated National Insurance Company 800-420-7075 
Fidelity & Casualty Insurance Company 800-725-9472
Fidelity National Insurance Company 800-220-1351 
Fidelity National Property and Casualty Insurance Company 800-725-9472 
Fireman’s Fund 888-347-3428 
First Floridian 800-252-4633 
First Premium Insurance Group (Lloyd’s Mobile Home) 800-432-3072 
First Protective Insurance Company 877-744-5224 
First Trenton 800-468-7341 
FM Global 877-639-5677 
Foremost Insurance Company 800-527-3907 
GE Employers Re 866-413-8978 
GEICO 800-841-3000 
General Star Indemnity Company 800-624-5237 
General Star National Insurance Company 800-624-5237 
GMAC Insurance (Auto Claims) 800-468-3466 
Granada Insurance Company 800-392-9966 
Guide One 888-748-4326 
Hanover Insurance (Allmerica) 800-628-0250 
Harbor Insurance Company 800 216-3711 
Hartford  800-243-5860 or http://www.thehartford.com/ 
Hartford Steam 800-HSB-LOSS 
Holyoke Mutual 800-225-2533 
ICAT 866-789-4228 
Industrial Risk Insurers 860-520-7347 (Business claims) 
Interstate Fire & Casualty 800-456-8458, Ext. 770 
Liberty Mutual (Auto & Home) 800-2-CLAIMS (800-225-2467) or http://www.libertymutualinsurance.com/
Liberty Mutual (Business) 800-259-2184 or http://www.libertymutual.com/
Liberty Mutual Fire Insurance Company  800-633-1833 (24 hour) 
Main Street America Group 877-282-3844 
Mercury Insurance Group 800-987-6000 
MetLife Auto & Home 800-854-6011 
Montgomery Insurance  800-561-0178
National Insurance Company 800-239-2121 
Nationwide 800-421-3535 
North Pointe Insurance Company 877-878-1991 
Ohio Casualty and West American Insurance Company 888-701-8727 
Old Dominion Insurance Company 877-425-2467 or 800-606-7992 
Omaha Property & Casualty 800-638-2592 (Flood only)
Omega Insurance Company 800 216-3711 
OneBeacon 877-248-3455 
Poe Financial Group 800-673-4952 
Progressive Auto Insurance 800-776-4737 
QualSure Insurance Corp. 877-563-0150 
Regency (Tower Hill) 800-216-3711 
Republic Fire & Casualty (Homeowners, Dwelling Fire, Auto & Commercial) 800-451-0286 
Republic Group (Republic Fire & Casualty, Republic Underwriters Southern Ins Co, Southern Underwriters Ins) 800-451-0286 
Republic Underwriters (Commercial) 800-451-0286
RLI Insurance Company 800-444-0406 
Royal & Sun Alliance 800-847-6925 
SAFECO 800-332-3226 
Scottsdale Insurance Company 800-423-7675 
Security National Insurance Company 800-Bristol 
Selective 866-455-9969 
Service Insurance Company 800-780-8423 
Shelter Insurance Group 800-743-5837 
Sompo Japan 800-444-6870 
Southern Family Insurance Company 800-673-4952 
Southern Fidelity 866-874-7342 
Southern Insurance Company (Commercial) 800-451 0286 
Southern Underwriters (Commercial) 800-451-0286 
Southwest Business Corp. (Lloyd’s Excess Flood) 800-527-0066 Ex. 7389
St. Johns Insurance Company 800-748-2030 
St. Paul Insurance Companies  (auto and home) 800 252-4633
St. Paul Business Claims 800-787-2851
St. Paul Travelers (auto & home) 800-252-4633
St. Paul Travelers (business claims) 800-238-6225
State Farm Insurance 800-732-5246 
Sunshine State Insurance Company 877-329-8795 
TAPCO 888-437-0373 
Tower Hill Insurance Companies 800-216-3711 or 800-509-1592
Travelers Boat & Yacht 800-772-4482 
Travelers WC (first report of injury) 800-238-6225 
United Fire Insurance Company 800-343-9131 
United Property and Casualty Company 800-861-4370
Universal Insurance Company 888-846-7647 
USAA 800-531-8222 
USF&G 800-787-2851
USF&G (homeowners)  800-631-6478 
USF&G (customer service) 407-660-9000 
USLI 800-523-5545 
Vanguard Fire & Casualty Company 888-343-5585 
Wausau Insurance  800-259-2184
W.R. Berkley Corp. 203-629-2000 
XL Insurance 214-559-1574 
Zenith (first report of injury) 800-440-5020 
Zurich Insurance Company 800-987-3373 
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