ALDOI recommends flexibility for insurance consumers amid COVID-19 outbreak

Contact: Jennifer Bowen
(334) 269-3550


The Alabama Department of Insurance has issued a bulletin recommending insurers offer flexibility to insurance consumers regarding cancellations or non-renewals amid the COVID-19 outbreak.

With Alabama under a state of emergency, Commissioner Jim Ridling has requested insurers work with consumers to relax due dates for premium payments, waive late fees and penalties and offer grace periods.

The guidance also suggests expanding coverage to personal vehicles of drivers delivering food, medicine and other essentials.

The bulletin calls on insurers to work with consumers and only consider cancellation of policies after exhausting all efforts to continue coverage. 

To read the full bulletin, click here.


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